Booking of rooms in hotels

1
search and
selection

To compare hotels and to select a room, You can use the following facilities:

and other information you need.

2
sending
request

A booking request can be send on:

While booking, please, stick to the Rules of filling out a booking order.
If you have chosen a hotel but cant see a booking order link - it means that the hotel is temporary closed for booking.

3
booking

Booking process consists of:

  • agreement on the terms of staying at the hotel,
  • receiving all the necessary data from the customer,
  • bill payment,
  • receiving reservation confirmation.

The whole process is carried out by means of correspondence and documents sending on the page of your application or elaboration of the necessary documents in the office.

4
payment

Payment of reservation is made according to the invoice sent to a customer:

  • payment account for individuals through the Payment System (SSIS) and for legal entities (residents of the Republic of Belarus) when paying for hotels at the territory of the Republic of Belarus is made in Belarusian rubles.
  • payment account for individuals (non-residents of the Republic of Belarus) when paying for hotels at the territory of the Republic of Belarus is made in Belarusian rubles, in an amount equivalent to the cost of the tour stated in foreign currency at a fixed exchange rate on the day of payment.
  • payment account for individuals (non-residents of the Republic Belarus) and for legal entities (non-residents) in case of transfer of the cost of reservation from abroad the Republic of Belarus is made in foreign currency (rus. rub. (RUB), euro (EUR), USA dollars (USD) (non-cash receipts).
  • payment by Bank cards Mastercard, Visa through the system bePaid.
  • payment in the office in Minsk by cash in Belarusian rubles or bank card. Receiving payments in the office is possible on Monday-Friday 09.00-12.30, 13.30-18.00. You can get detailed directions to the office here.

Discounts for groups. For groups depending on the number of guests and period of stay extra discount for accommodation in given in specified hotels (reduced cost).

You should make full payment in advance.

Details about payment for accommodation.

For the foreigners who stay in the hotel for some days and require a visa: documents for a visa will be sent to the Embassy for free. Visas should be paid directly to the consular offices of the Republic of Belarus.

5
documents receiving

The confirmation of reservation will be sent to you by means of Internet (fax) after payment the invoice. This confirmation paper together with your passport you should have while check-in the hotel. Also you can get documents in the office.

Refund

If the Customer rejects the paid accomadation, the Customer gets the paid money back except the cost of one night in the booked room and the cost of actually provided expenses (bank commission payment, penalties under the existing agreements of the company and hotel). If you'd paid by bank card, the refund would be made on the card, from which payment was carried out.

On refund you can contact with the specialists of the reservation department in any convenient way for you:

The service of booking hotels are offered by Belarusian tour operator - private research and production unitary enterprise "Automated tourism technologies". In 2012 PRPUE "Automated tourism technologies was awarded "Best Entrepreneur of the Year in the tourism of the Republic of Belarus".

Working hours:

Orders receiving:

daily, 24 hours a day

Orders processing:

daily, 9.00 - 19.00

Paperwork (accounts, contracts, vouchers):

Monday - Friday 9.00 - 12.30, 13.30 - 18.00.

The booking process is carried out according to the current legislation of the Republic of Belarus:

You can ask any questions concerning the booking process, sending a message from the portal or to ask in the appropriate theme at the forum.

Registration documents and certificate of conformity of the private research-and-production unitary enterprise "Automated tourism technologies"

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